How to Contact Us

Customer support is available by email at service@lavrenni.com and by phone at +86 17530501748.

For order enquiries, provide the order number, purchaser name, and a clear description of the issue.

Support Topics

• Product information and care guidance
• Order confirmation and changes
• Shipping status and delivery questions
• Returns, refunds, damaged or incorrect items
• Payment, privacy, and account enquiries

Response Handling

We review messages in the order received and may request additional information to verify an order. Please do not send payment card numbers by email.